If you’re still using the property tax management software you bought 15+ years ago, you might be thinking, it still works, so why switch?
If that’s the case for you, I’m glad you stopped by. Whatever tool you’re currently using almost certainly improved your team’s productivity 15 years ago, but it would probably fall short by today’s standards. Why? Because it uses outdated technology that keeps your property tax team working the same way it did one or two decades ago. Even though the software is still functional, it lacks the sophisticated tech advancements used in more modern tools—those that can actually give your team a competitive edge. Think about it this way: If you were sizing up a new software today, would the fact that it’s operational be enough to sell you on it? I’m guessing the answer would be no.
Thanks to contemporary labor and automation solutions, modern property tax management software actually helps tax practitioners work smarter and encourages organizational growth. It meets today’s standards of productivity by:
- Making your job easier.
- Making your team more productive.
- Keeping you more organized.
- Helping your company stay competitive and potentially even grow.
Not sure whether your software meets this criteria? Start your evaluation by looking out for the three telltale signs it’s falling short listed below.
3 Signs It’s Time To Switch Your Property Tax Management Software
1. You’re working until midnight the day before a return deadline.
If this statement describes your team before any important tax deadline, it’s a safe bet your software isn’t working hard enough for you. Maybe you have put all the hard work into “cleaning” your fixed asset listings to load into your software system only to wait hours while it calculates the correct depreciation and generates the return form.
Newer cloud-based applications (i.e., those leveraging HTML5) are the fastest on the market. And if designed well, they can process the majority of the work in the background, so you can focus on other tasks instead of waiting. Preparing and filing 1,000 returns in just a few minutes may sound crazy, but it’s possible. A well-built application based on the latest technology can free up time and reduce concerns about missing deadlines.
2. Highly paid members of your property tax team are doing data entry.
If your highest-paid people are doing data entry instead of data analysis, your property tax software is underperforming. When highly paid tax professionals spend time doing data entry work, that leaves less time for activities that deliver greater value, such as managing tax risk, looking for tax reductions, and finding opportunities to appeal too-high assessments.
Rather than using your most-skilled employees to do work requiring less experience, find software that leverages bots to handle the bulk of tasks such as data entry and extraction, automated appeal, and payment approvals. One study showed that when low-value tasks were removed from knowledge workers’ plates, they gained back one day a week! Maximizing employee skills and talent will make your team, and your organization, stronger and more competitive.
3. You didn’t file any appeals last year.
Is your team’s goal every tax season to simply make all the filing deadlines without incurring a penalty? If so, that may be a sign your software tools aren’t able to support a loftier mission: to ensure your organization is taxed fairly. Using outdated software slows down your processes, which leaves you scrambling to keep up with deadlines. And that means there’s not enough time for appeals—where the real focus of your team should lie.
By leveraging the power of high-performing software (see sign number one above), you can get more done in less time. That means you can spend more time reviewing and protesting unfair assessments and lowering your organization’s tax bills.
How’s your software stacking up so far? These three signs are a good start to evaluating your property tax management software, but there are nine more listed in our free guide, 12 Signs It’s Time To Switch Property Tax Software.