By now you’ve heard all about it: Technology is changing the way people work. That’s true across all industries and workplaces, whether it’s the floor of a manufacturing facility or the office space of an insurance company.

When was the last time you or anyone on your property tax team went home at 5 p.m. on a workday during tax season?

Sounds impossible, right? Well, that was the case with one of our clients, whose office I stopped into recently at the end of a workday. The place was deserted. When I asked where everyone was, the response was, “They went home. They’re done!”